What Shipping methods are available?
MAIL: $13.20 incl GST for parcels under 3 kg.
PO BOX DELIVERIES: Must use Australia Post, Flat rate $13.20 incl GST if under 3 kg
AUSTRALIA WIDE DELIVERY * Parcels over 3 kg will be sent by the most economical way, usually by road. Please allow extra time for delivery. If air service is required, please contact us and we will provide costing based on your requirements.
* Please Note: The above prices are for standard products to standard delivery areas. Bulky Products and delivery to Remote / Special areas will incur additional charges.
RF Shop is not responsible to the customer or any person claiming through the customer for any loss or damage to goods in transit caused by any event of any kind by any person (whether RF Shop is legally responsible for the person who caused or contributed to that loss or damage).
RF Shop will provide the customer with such assistance as may be necessary to press claims on carriers so long as the customer:
1. has notified RF Shop and the carriers in writing immediately after loss or damage is discovered on receipt of goods; and
2. lodges a claim for compensation on the carrier within three days of the date of receipt of the goods.
How Long Will it Take To Get My Package?
All packages under 3 kg and standard size will be sent with Australia Post Express or Toll Priority (1-3 business days). Odd sized and heavy packages will be sent by Toll Ipec which can take up to 10 days depending on your location.
How Do I Track My Order?
Your tracking number will be sent to you the same day as the goods will be shipped out.
I require a cable that is not listed on your website, can I still order it?
Yes, you can give us a call on 1 800 RFSHOP (1 800 737 467), email firstname.lastname@example.org or use the contact us form and we will help you find a solution.
Do I Need An Account To Place An Order?
No you do not need an account, however having an account will speed your check out process for next time and you will also be included in our monthly emailing list for discounts (voluntary).
Please note we do not share your personal information to any third parties that are not directly involved in shipping your order, your privacy is important to us. If you have any concerns please contact us.